- Introduction
Welcome to TheVakna (“we”, “our”, “us”) and thank you for visiting www.TheVakna.com (“Website”). By accessing or using our services through the Website (collectively referred to as the “Service”), you agree to these Terms of Service (“Terms”) and our Privacy Policy (together, “Agreements”). If you disagree with any part of these Agreements, you must stop using the Service.
For any queries, you may reach out to us at Operations@TheVakna.com.
- Communication Consent
By using our Service, you consent to receive communication from us via emails, messages, newsletters, or promotional content. You may opt out anytime by using the unsubscribe link or contacting us at Operations@TheVakna.com.
- Purchases & Payments
When you make a purchase through our Website, you may be required to provide personal and payment details such as card number, expiry date, billing and shipping information. You confirm that all details provided are accurate and you are authorised to use the payment method.
We may use trusted third-party service providers to process payments. By submitting your information, you authorise us to share it with such parties in line with our Privacy Policy.
We reserve the right to cancel orders for reasons including unavailability, errors in pricing or description, suspected fraud, or illegal activity.
- Contests & Offers
Any promotional contests or offers will be governed by separate terms, which will override these Terms if there’s a conflict. Please read specific promotion rules carefully.
- Refund Policy
We do not provide refunds post-purchase unless otherwise stated under a specific offer or as required under Indian consumer protection laws.
- Content Ownership
All content available on our Service is owned by TheVakna or used with proper authorisation. You may not reuse or distribute our content without written permission.
- Prohibited Activities
You agree not to:
Violate any Indian or international law.
Harm minors or transmit harmful content.
Send spam or unauthorised advertising.
Impersonate individuals or misrepresent your identity.
Disrupt Service or introduce malware.
Access data or systems without permission.
- Analytics
We may use third-party tools to monitor usage and improve user experience on our platform.
- Eligibility (Minors)
Our Service is meant only for individuals aged 18 or above. By accessing it, you confirm that you are legally eligible to enter into contracts under Indian law.
- Intellectual Property
All intellectual property on the Website, including text, logos, and functionalities, belong to TheVakna or its licensors and are protected under applicable Indian IP laws.
- Copyright Infringement Policy
We respect intellectual property rights. If you believe your copyrighted work has been used unlawfully, contact us at Operations@TheVakna.com with detailed evidence. False claims may lead to legal consequences under Indian law.
- Feedback & Suggestions
If you send us feedback or suggestions, you agree that we can use them freely for business or product improvements without any obligation to compensate you.
- External Links
Our Service may contain links to third-party websites. We are not responsible for their content, accuracy, or policies. Please read their Terms and Privacy Policies before engaging.
- Disclaimer
Our Service is provided “as is” and “as available”. We do not offer warranties of any kind, including fitness for purpose or uninterrupted availability. While we aim for accuracy, we cannot guarantee complete error-free service.
- Limitation of Liability
To the fullest extent permitted by Indian law, we are not liable for any indirect, special, incidental, or consequential damages arising from your use of the Service. Our liability is limited to the amount you paid for any product or service.
- Termination
We may suspend or terminate your access to the Service without notice if you breach these Terms. Provisions relating to ownership, liabilities, and warranties survive termination.
- Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in India.
- Changes to Service
We may revise or discontinue any part of the Service without notice. Continued use signifies your acceptance of the changes.
- Changes to Terms
We may update these Terms occasionally. Please review them regularly. Your continued use of the Service after updates indicates your agreement to the revised Terms.
- Waiver and Severability
Failure to enforce any right does not waive our ability to enforce it later. If any clause is held invalid, the remaining clauses will remain enforceable.
- Acknowledgement
By using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms.
- Contact Us
For any concerns, support requests, or feedback, please contact: Operations@TheVakna.com